100% Happiness Promise
14 Days Return Policy
Free AUS Shipping
Orders Over A$90 (see terms)
Fast Ship Out
24-48hr Dispatch
The Size Chart for this item is the Last image.
Our Womens Punk Mandarin Collar Slit Sweater is made using high range black meryl hair cord fabric. Simple form-fitting style with round neckline and dramatic inverted V down front. Long sleeves with slit segments near elbow. Fabric has good elasticity and will stretch nicely across bustline up to 104cms. Perfect wardrobe must-have!
| Item Details | |
| TYPE | SWEATER |
| COLOUR | BLACK |
| PIECES | 1 |
| FABRIC | 65% VISCOSE 35% POLYAMIR |
All domestic orders over A$90 receive Free Shipping via Australia Post. Tracking and Insurance (up to A$100) is automatically included. If you reside outside major metropolitan areas, please allow a further 1-2 business days delivery time. For rural and remote areas, please allow an extra 2-3 business days delivery time.
If you want to expedite your order, we offer Australia Post Express Shipping. Please be aware that Australia Post have advised on-going delivery delays for Express Post due to COVID. If you elect to use Express Shipping, you may not receive your express satchel within the estimated Australia Post Express delivery timeline. For more information on Express Delivery times, please read Australia Post Express Post Schedule & Reported Delays ↗
We use Australia Post International Shipping as its the cheapest carrier service with enhanced services (tracking, insurance, etc) for International Orders. The shipping charge is dependent on your Destination Country, and size and weight of satchel. All customs duties, fees, taxes and/or tariffs are the customer's responsibility.
We have introduced ePost Economy Shipping to help our customers with the increasing International Shipping costs. We offer:
Please Note: All orders greater than A$150 receives Free International Shipping via ePost.
DHL Express services all major metro residential areas world-wide. DHL takes about 5 - 9 business days to deliver to your front door. This delivery time is from flight assignment and not from date of order. Please make sure you read Expedited Services & Potential Delivery Delays - Rural/Remote Regions below.
EMS services both metro and remote/rural with no delivery surcharge. EMS takes about 12 - 15 business days to your front door or nearest Post Office outlet. This delivery time is from flight assignment and not from date of order.
Aramex services both metro and remote/rural with no delivery surcharge. Aramex takes about 12 - 18 business days to your front door or nearest Post Office outlet. This delivery time is from flight assignment and not from date of order.
Yanwen is similar to ePost - only faster. They take about 12 -14 business days with no additional delivery surcharge for rural or remote regions. Yanwen is usually a better choice when comparing to Aramex or EMS. Delivery estimated time line is from flight assignment and not date of order.
Economy Post delivers to both metro and remote/rural residential areas with no delivery surcharge and is the most cost effective method of shipping from China. eParcel services world-wide, and delivery times usually take about 20 - 25 business days to deliver to your mail box or nearest Post Office. This delivery time is from flight assignment and not from date of order.
Important: Some International deliveries may take up to 30 business days to reach you. Before purchasing from our website, please accept that Punk Rave Australia is not responsible for delayed shipping times given the current COVID-19 situation. China has limited out-bound flights and exporters must wait their turn to place orders on out-bound flights to Australia and the rest of the world.
DHL Express is the fastest shipping carrier but they are not immune to delivery delays. Like all shipping carriers, DHL Express must wait their turn to be assigned out-bound flights to Australia or your designation country. DHL shipping costs start at A$69 and increase substantially based on the final metric volume weight of your order, your shipping address and your destination country.
Should DHL deem your shipping address as remote/rural, they will apply a delivery surcharge to your parcel without consultation with you. The surcharge is about US$35 (A$40 - A$45) extra and is payable by the customer at time of delivery. To confirm if your shipping address is rural or remote, please contact DHL Express via their website before purchasing. Punk Rave Australia has no control over delivery surcharges that may or may not apply to your order nor are we responsible for any additional surcharges.
Punk Rave - 14 Day 100% Happiness Promise Guarantee
Punk Rave Australia offers a 14-Day 100% Happiness Promise Return Guarantee on Punk Rave brand items only. If, during the first 14 days receipt of your order, you are not 100% happy with your Punk Rave brand item purchase, you may return the item to us and receive an instore credit. Shipping costs are non-refundable.
International customers are responsible for return shipping costs. All customs duties, taxes, charges, fees and/or tariffs are the sole responsibility of the customer. Punk Rave Australia does not pay customs duties, fees, taxes, charges and/or tariffs on any return package. Before you lodge a return request, please read our Terms & Conditions ↗ as this outlines our Return Policy in detail.
We do not accept:
This does not affect your Consumer Rights & Guarantees under Australian Consumer Law. If you find a genuine manufacturing flaw, please contact us.
Punk Rave - On Sale Items
Domestic Customers
We accept:
Please Note: If the new preferred size option is out-of-stock then we are unable to approve the size exchange request. You may return your purchase under our 14 Day Happiness Promise Return policy provided the return request is within the first 14 days of receipt of order.
We do not accept:
This does not affect your Consumer Rights & Guarantees under Australian Consumer Law. If you find a genuine manufacturing flaw, please contact us.
International Customers
We accept:
Please Note: If the new preferred size option is out-of-stock then we are unable to accept the size exchange request and the size exchange request will be cancelled and closed.
We do not accept:
Punk Rave - Clearance Items
All Clearance Sales Are Final.
This does not affect your Consumer Rights & Guarantees under Australian Consumer Law. If you find a genuine manufacturing flaw, please contact us.
Punk Rave - Ships From China (Adult Sizing)
We accept:
Please Note: If the new preferred size option is out-of-stock then we are unable to approve the size exchange request. You may still return your purchase under our 14 Day Happiness Promise policy or our 30 Day Change-Of-Mind Return policy.
We do not accept:
This does not affect your Consumer Rights & Guarantees under Australian Consumer Law. If you find a genuine manufacturing flaw, please contact us.
Punk Rave - Ships From China (Kids Wear)
We accept:
Please Note: If the new preferred size option is out-of-stock then we are unable to approve the size exchange request.
We do not accept:
This does not affect your Consumer Rights & Guarantees under Australian Consumer Law. If you find a genuine manufacturing flaw, please contact us.
Punk Rave Size Charts
Please read our Size Chart Changes for important information about how our size charts work. Easy access link is in the footer under Size Chart. Punk Rave brand items (where relevant) have new updated body size charts for ease of selecting your correct size. Punk Rave size charts are found under the large, main product image in the little thumbnails on the individual product page. Our size charts are always the last thumbnail when scrolling or swiping left. Click the thumbnail and a full resolution size chart will display for ease of selecting your correct size. Size Charts display actual body size measurements in centimetres (CMs).
You have a lot of 'Out Of Stock' items. Why is that?That's a great question! Punk Rave Australia offers both Australian based items (which are always in stock) and China based items (stock fluctuates daily). The 'Out Of Stock' items are always China based items because Punk Rave mass-produces their range on (3) three criteria:
- the current season (ie: Summer/Spring or Winter/Autumn);
- new Season Collection release (takes priority over all other productions);
- general consumer demand for specific items;
If the item is hugely popular (like some of our gorgeous coats and jackets), Punk Rave will mass produce these items on a regular basis. If the item isn't as popular, Punk Rave waits for increased consumer demand before allocating mass-production time. Non-popular out-of-stock items are not considered: "discontinued". These items are merely 'out-of-stock pending increased consumer demand' requests before they are scheduled for mass production.
Where Do I Find Your Size Charts?Each product (where relevant) has its own sizechart for ease of body size checking. All sizecharts are located under the large main product image on the product page. Click through the little thumbnails and you'll find the sizechart last. Click on the sizechart and a larger version is displayed.
We also have important information about the global changes we made to our sizecharts. You can read about it (here)
I love your clothes but you don't have my size!We're sorry to hear that. Fortunately, all is not lost. Just email us your measurements (please use a cloth based tape measure) and we'll check with Punk Rave to see if they are expanding their size range. If they are: great! We'll get your preferred size in for you as soon as humanly possible. If your size is currently out-of-stock, we'll ask Punk Rave to confirm their next mass-production timeline for the item, and then let you know.
What payment cards do you accept?We accept all major credit cards through PayPal secure checkout, as well as PayPal account. We also offer ZipPay, LayBuy, Humm, WizPay & Pay It Later (Buy Now, Pay Later) for Australian customers; LayBuy for New Zealand & UK customers, and PayPal Credit for US Customers.
Can I pay with a different currency?Short answer: No. Australia customers pay using Australian currency. All other customers pay using US currency.
I live overseas. Do you ship Internationally?Yes, we do. We ship to most countries around the world.
Can I cancel my order?Domestic Orders
We process all orders within 30 minutes of payment so we can meet our fast dispatch promise. We cannot cancel any order that has already been sent to our warehouse.
International Drop-Ship Orders
If you purchased & paid for a China based item, you may submit a request to cancel order by contacting us via our contact us page. Please include your full name and invoice number (found in order history) when submitting your request. Cancellation requests for China based items must be received within 1 hour of order payment. Any order cancellation requests received after this time cannot be cancelled. Please kindly understand.
Do you offer tracking facilities for orders?Yes, we do. For domestic deliveries, we use Australia Post with tracking and SMS updates as standard.
For International deliveries, we use Australia Post, DHL Express, EMS (Express Mail Service), Aramex, and eParcel Services. Please read our Shipping Information page to gain a better understanding of what services are available for your country.
It's been three days and I haven't received my order yet! Where is it?Domestic Orders
Please allow 3 - 7 business days for domestic orders. Some orders are delivered within 2 days. Some orders require 10 business days (WA) to reach your front door. Remote areas may take longer. Due to the ongoing COVID-19 situation and Australia Post delivery delays, delivery times may be extended in your area. Please check the Australian COVID-19 Government Website for latest updates.
All shipping times published on our website are estimates only, and should only be used as a guide given the current COVID-19 world situation. Please understand that Punk Rave Australia is not liable or responsible for any delivery delays as shipping logistics & delivery schedules are beyond our control.
International Orders
Please allow up to 20 business days before contacting us. You can reasonably expect your order within 10 - 12 business days if you reside within a major capital city. If you reside outside a major capital city, delivery may take slightly longer. Please also keep up-to-date on your Country's COVID-19 situation. Some countries have imposed in-bound and out-bound flights restrictions for domestic health and security reasons. Other countries have closed their airports completely to outside visitors. Please understand that estimated delivery times are a guide only, as actual shipping times may be longer due to your Country's COVID-19 health regulations and/or in-bound/out-bound flight restrictions.
Do You Offer Refunds?If, for any reason, you're not 100% happy with your Punk Rave brand item purchase within the first 14days of receipt of order, you may return your Punk Rave brand item to us for an instore credit.
Please Note: Shipping costs are non-refundable.
All 14-Day Happiness Promise Return Requests are approved when a return is lodged through our website within the first 14 days of receipt of order. Any 14 Day Happiness Promise return request submitted after 14 days will be automatically rejected and cancelled. To start the return process, please login to your My Account dashboard and navigate to: Submit A Return.
Before lodging a return request, please read our Terms and Conditions as it outlines our Return Policy in detail.
I Changed My Mind. Can I Return My Order?Punk Rave Australia offers multiple ways in which to return your purchase. We offer:
* 14 Day Happiness Promise
* 30-Day Change-Of-Mind Returns
* Size Exchange
To submit a return request, please login to your My Account dashboard and navigate to: Submit A Return. Before submitting a return request, please take a moment to read our Terms and Conditions as it outlines our Return Policy in detail.
