100% Happiness Promise
14 Days Return Policy
Free AUS Shipping
Orders Over $50US* (see terms)
Same Day Dispatch
Order Before 2pm
Punk Rave China will be closed from 30th September, 2020 until 5th October, 2020 for their National Holiday. All drop-shipping orders received during this time will be processed as normal by us but China will dispatch the orders on the 6th or 7th October, 2020.
We apologise for any inconvenience this may cause.
The Size Chart for this item is the Last image.
Ladies The Queen's Gift Gorgeous Off-The-Shoulder Long Sleeve White Shawl is made from lightweight white chiffon with a contrasting pleated lace fabric. High stand-up round collar with pleats and removable high-grade metal noble beauty brooch with heart-shaped pendant. Layered ruffles upper chest, and off-the-shoulder cut-away design. Long draped folds sleeves with delicate white lace, hand-woven ribbon and gorgeous rosette button on cuffs. Rose-shaped buttons on neck and sleeves can be unbuttoned. Plus-sizing available. Sizes: F.XS - F.4XL. Colors: White or Black.
| Item Details | |
| TYPE | SHAWL |
| COLOUR | WHITE |
| PIECES | 2 (detachable brooch) |
| FABRIC | 100% POLYESTER. FABRIC 2: 100% POLYAMIDE. |
| Standard Parcel Post 500g (2+ business days) | $8.30 |
| Standard Parcel Post 1kg (2+ business days) | $11.30 |
| Standard Parcel Post 3kgs (2+ business days) | $13.85 |
| Standard Parcel Post 5kg (2+ business days) | $16.77 |
| Express Post Next Business Day 500g* | $10.97 |
| Express Post Next Business Day 1kg* | $13.85 |
| Express Post Next Business Day 3kg* | $16.45 |
| Express Post Next Business Day 5kg* | $23.65 |
(Prices shown in Australian dollars)
Reference: Australia Post Shipping Times @ 10th March 2019.
* For Next Business Day Express Post Service, it's important to know if your suburb, area or region resides within Australia Post's Next Business Day Delivery network system before you decide to use their guaranteed service.
There's no point in paying for speedy delivery when its not offered for your area. To avoid unnecessary stress and worry, simply confirm if your area is covered by using Australia Post's Parcel Service Delivery Time Line please check if this service is available in your area.
Just type in origin : 4737 and in the destination box type your area code to find out if Next Business Day or Express Post services cover your area. If it does, great! You can select this option during checkout. If Next Business Day or Express Post services are not available for your area, we can still send your items using Pre-Paid Postal Satchels which should reach your home address within 2 - 7 business days.
For areas outside major metropolitan cities please allow a further 2 - 5 business days for delivery. For rural and remote areas, please allow up to 10 businses days to reach your destination. Please consider adding Extra Cover (Insurance) to cover your order for damage or loss during transit.
Shipping charges are calculated on various factors:
For items Shipped from Australia we use Australia Post International as they are the cheapest carrier with enhanced services (tracking, insurance, sms etc). For items Shipped from China we use DHL International, EMS, UPS and FedEx. Delivery is approximately 3 - 20 days depending on where you reside.
We offer a 100% Happiness Promise* with a 14 Day Return Policy. If you're not 100% happy with your purchase, you may return the item within 14 days of delivery and receive a full item price in-store credit. To return an item, please read our Terms & Conditions as this outlines our Return Policy and How-To return items correctly.
Sale items may be size exchange only. If your size is not available at time of return, we will offer you a full item price in-store credit. Shipping charges are non-refundable.
We do not accept Change-Of-Mind requests or Return For Refund for China Based Drop-Shipping Items. Please kindly understand before purchasing.
We allow Size Exchange on all stocked items and Drop-Ship from China. Please use our handy Returns section within your My Account or click the link in the footer.
Important: Clearance & Discontinued Items cannot be returned for any reason. Please read our full Terms and Conditions for better understanding.
Size Charts: Please read our (Global Size Chart) to determine your correct size. You will notice that each size listed shows body measurements (not garment) for: height, bust, waist, hip.
You have lots of 'Out Of Stock' items. Why is that?That's a great question! Punk Rave Australia offers both Australian based items (which are always in stock) and China based items for drop-shipping direct to you. The 'Out Of Stock' items are always China based drop-ship items because Punk Rave manufacturers their range based on three criteria:
- the current season (ie: summer or spring or winter or autumn);
- their new Season Collection (takes priority over all other requests);
- and general consumer demand;
If the item is extremely popular (like some of our coats and jackets), Punk Rave will always mass produce these items as they are constantly in demand. If the item isn't as popular, Punk Rave considers consumer demand before mass producing the item.
Where Do I Find Your Size Charts?All our sizecharts can be viewed on each individual product page. We have included the respective sizechart image within the "Additional Images" section - the little thumbnails showing more images.
We also have a dedicated SizeChart page located in the footer section of our site or you can view it (here)
I love your products but my size isn't offered!We're sorry to hear that. Fortunately all is not lost. Just email us your measurements (please use a cloth based tape measure) and we'll confirm with Punk Rave if your size is available.
If it is, great! We'll get it in for you as soon as humanly possible. If your size isn't readily available, we'll ask Punk Rave when the item will be next produced.
What payment cards do you accept?
We accept all major credit cards through PayPal and account payment through PayPal. We also offer ZipPay, LayBuy, Humm & Pay It Later (Buy Now, Pay Later) for Australian customers; and PayPal Credit for US Customers. If you prefer to make payment via Internet banking or over the counter at your preferred banking institute, we offer Bank Transfer as well.
Can I pay with a different currency?Yes you can. Our prices are Australian dollars for Australian customers and US dollars for the rest of the world. International customers may pay using your own currency but PayPal will convert the total amount payable to US Dollars during their payment confirmation stage.
I live overseas. Do you ship Internationally?Yes, we do. We ship to most countries around the world.
Can I cancel my order?We cannot cancel any order that has already been dispatched to our Australian based warehouse. This usually takes place within 30 minutes of receiving your order online.
If the item is to be Shipped from China, you may request cancellation of your order by contacting us via our contact us page. Please include your full name and invoice number (found in order history) when submitting an order cancellation request.
Requests for cancellation of order for items Shipped from China must be received within 2 hours of order payment. Any request received after this time cannot be cancelled. Please kindly understand.
Do you offer tracking facilities for orders?Yes, we do. For domestic deliveries, track and track is automatically included in the shipping costs.
For International deliveries, tracking services is available on selected delivery services. Please read our Shipping Information page to gain a better understanding of what services are available for your country.
It's been three days and I haven't received my order yet! Where is it?We know it can be frustrating sometimes but please allow 3 - 7 days delivery time for Australian orders outside major metropolitan areas using Australia Post. Remote areas may take slightly longer.
For International Deliveries please allow up to 20 business days before contacting us. You can reasonably expect your order within 7 - 10 days if you reside within a major city. If you reside outside a major city, delivery may take slightly longer.
I ordered the wrong size! Can I exchange for a bigger size?Yes, you may. Punk Rave Australia offers a 100% Happiness Promise. Please use the Return Form available within your 'My Account' page. Alternatively, you can gain direct access to the return form by using the link in our website footer.
Please read our Terms and Conditions as it outlines our Returns Policy in detail.
