100% Happiness Promise
14 Days Return Policy
Free AUS Shipping
Orders Over $50US* (see terms)
Same Day Dispatch
Order Before 2pm
The Size Chart for this item is the Last image.
Ladies The Queen's Gift Gorgeous Off-The-Shoulder Long Sleeve White Shawl is made from lightweight white chiffon with a contrasting pleated lace fabric. High stand-up round collar with pleats and removable high-grade metal noble beauty brooch with heart-shaped pendant. Layered ruffles upper chest, and off-the-shoulder cut-away design. Long draped folds sleeves with delicate white lace, hand-woven ribbon and gorgeous rosette button on cuffs. Rose-shaped buttons on neck and sleeves can be unbuttoned. Plus-sizing available. Sizes: F.XS - F.4XL. Colors: White or Black.
| Item Details | |
| TYPE | SHAWL |
| COLOUR | WHITE |
| PIECES | 2 (detachable brooch) |
| FABRIC | 100% POLYESTER. FABRIC 2: 100% POLYAMIDE. |
We use Australia Post for domestic deliveries. Tracking, Insurance and Signature On Delivery are included in shipping price. This is for your protection should your order go missing during transit, is damaged or stolen. For areas outside major metropolitan cities please allow a further 2 business days. For rural and remote areas, please allow an extra 2-3 business days to reach your destination.
We offer Standard Australia Post Shipping or Express Australia Post Shipping.
Australia Post have advised that there is a delay in delivery timelines due to increased volume during COVID-19 situation. If you elect to use Express Shipping, you may not receive your express satchel within the standard Australia Post Express delivery timeline. There may be a slight delay. For more information on Express Delivery times, please read Australia Post Express Post Schedule & Reported Delays
We use Australia Post International Shipping as its the cheapest carrier service with enhanced services (tracking, insurance, etc). Shipping charge is dependent on your Destination Country, weight of satchel, size of satchel. All duties and taxes are the customer's responsibility.
Flat Rate Shipping Charge A$20 for all Drop-Ship Punk Rave Orders from China that are less than A$150. All Punk Rave Drop-Ship orders are dispatched via DHL Express or EMS (Express Mail Service). If you live inside a metro/major city, your order will be shipped via DHL Express. If you live outside a metro/major city, your order will be shipped via EMS.
Flat Rate Shipping Charge A$20 for all Drop-Ship Footwear Orders from China that are less than A$150. For more information on carriers and couriers, and estimated shipping times please refer to the product description details. We provide location of item, processing order time, estimated delivery time, and carrier. The processing time is the manufacturer's processing time. We send all orders the same day we receive them.
We offer a 100% Happiness Promise* with a 14 Day Return Policy. If you're not 100% happy with your purchase, you may return the item within 14 days of delivery and receive a full item price in-store credit. To return an item, please read our Terms & Conditions as this outlines our Return Policy and How-To return items correctly.
Sale items may be size exchange only. If your size is not available at time of return, we will offer you a full item price in-store credit. Shipping charges are non-refundable.
We do not accept Change-Of-Mind requests or Return For Refund for China Based Drop-Shipping Items. Please kindly understand before purchasing.
We allow Size Exchange on all stocked items and Drop-Ship from China. Please use our handy Returns section within your My Account or click the link in the footer.
Important: Clearance & Discontinued Items cannot be returned for any reason. Please read our full Terms and Conditions for better understanding.
Size Charts: Please read our (Global Size Chart) to determine your correct size. You will notice that each size listed shows body measurements (not garment) for: height, bust, waist, hip.
You have lots of 'Out Of Stock' items. Why is that?That's a great question! Punk Rave Australia offers both Australian based items (which are always in stock) and China based items for drop-shipping direct to you. The 'Out Of Stock' items are always China based drop-ship items because Punk Rave manufacturers their range based on three criteria:
- the current season (ie: summer or spring or winter or autumn);
- their new Season Collection (takes priority over all other requests);
- and general consumer demand;
If the item is extremely popular (like some of our coats and jackets), Punk Rave will always mass produce these items as they are constantly in demand. If the item isn't as popular, Punk Rave considers consumer demand before mass producing the item.
Where Do I Find Your Size Charts?All our sizecharts can be viewed on each individual product page. We have included the respective sizechart image within the "Additional Images" section - the little thumbnails showing more images.
We also have a dedicated SizeChart page located in the footer section of our site or you can view it (here)
I love your products but my size isn't offered!We're sorry to hear that. Fortunately all is not lost. Just email us your measurements (please use a cloth based tape measure) and we'll confirm with Punk Rave if your size is available.
If it is, great! We'll get it in for you as soon as humanly possible. If your size isn't readily available, we'll ask Punk Rave when the item will be next produced.
What payment cards do you accept?
We accept all major credit cards through PayPal and account payment through PayPal. We also offer ZipPay, LayBuy, Humm & Pay It Later (Buy Now, Pay Later) for Australian customers; and PayPal Credit for US Customers. If you prefer to make payment via Internet banking or over the counter at your preferred banking institute, we offer Bank Transfer as well.
Can I pay with a different currency?Yes you can. Our prices are Australian dollars for Australian customers and US dollars for the rest of the world. International customers may pay using your own currency but PayPal will convert the total amount payable to US Dollars during their payment confirmation stage.
I live overseas. Do you ship Internationally?Yes, we do. We ship to most countries around the world.
Can I cancel my order?We cannot cancel any order that has already been dispatched to our Australian based warehouse. This usually takes place within 30 minutes of receiving your order online.
If the item is to be Shipped from China, you may request cancellation of your order by contacting us via our contact us page. Please include your full name and invoice number (found in order history) when submitting an order cancellation request.
Requests for cancellation of order for items Shipped from China must be received within 2 hours of order payment. Any request received after this time cannot be cancelled. Please kindly understand.
Do you offer tracking facilities for orders?Yes, we do. For domestic deliveries, track and track is automatically included in the shipping costs.
For International deliveries, tracking services is available on selected delivery services. Please read our Shipping Information page to gain a better understanding of what services are available for your country.
It's been three days and I haven't received my order yet! Where is it?We know it can be frustrating sometimes but please allow 3 - 7 days delivery time for Australian orders outside major metropolitan areas using Australia Post. Remote areas may take slightly longer.
For International Deliveries please allow up to 20 business days before contacting us. You can reasonably expect your order within 7 - 10 days if you reside within a major city. If you reside outside a major city, delivery may take slightly longer.
I ordered the wrong size! Can I exchange for a bigger size?Yes, you may. Punk Rave Australia offers a 100% Happiness Promise. Please use the Return Form available within your 'My Account' page. Alternatively, you can gain direct access to the return form by using the link in our website footer.
Please read our Terms and Conditions as it outlines our Returns Policy in detail.
